"Rick Trader is a effective instructor. I give kudos to him for keeping the class engaged in an online setting. That is a challenge in itself. He was personable, friendly, courteous, professional, and most knowledgeable in the course material. I would definitely look for another class with him in future. His breadth of knowledge of the history of Windows Server and its components were enlightening. He gave a personal touch to the class with sharing his personal side of his life. And he also made sure we knew that the team of trainers he works with are top notch as well, with his endearing stories. It was a pleasure to be in his class."