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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.6%
30,627 Surveys    |    Updated: January 20, 2022

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"I thought Mike did an awesome job presenting this course. He seemed very knowledgeable and was able to expand on questions asked which I really appreciated."
December 17, 2021 | CEHV11 Student
"No changes needed"
December 10, 2021 | 20703-1 Student
"Mike's is very personal and is good at teaching technical subjects"
December 10, 2021 | 20703-1 Student
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