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How Do We Measure Quality?

Interface was founded on quality training. Over three decades our instructors have been some the biggest names in the industry. How do we continue to improve? We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our Live Classes, our RemoteLive™ virtual online platform, our Microsoft Live Training Subscription and our 24/7 Vault Class Recording Archive.

LIFETIME NPS SCORE
77.8%
36,023 Surveys    |    Updated: April 20, 2024

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"I wouldn\'t change anything. The training was very informative. I enjoyed the instructor\'s use of real world examples/stories. I also appreciated how Mark tied everything back to lecture/slides. While working through the practice exams and answering questions, Mark was able to refer back to the pertinent slides. The general flow of this course was top notch."
January 26, 2024 | ITIL4 Student
"I found Mark Jacob to be very knowledgeable and provided lots of examples that helped me understand the topic better. Well done Sir, well done!"
January 26, 2024 | MD-102T00 Student
"Lou is amazing - you are lucky to have him as an instructor. He ensured everyone participated, and was consistent about checking in on us to make sure we were all good to go."
February 1, 2024 | BA215 Student
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